Hampton Inn & Suites Austin-Downtown/Convention Center

Room was very quiet, clean and well equipped. Location is excellent, only a block away from convention center and walkable distance from many restaurants. The staff was very polite, they let us extend check out by 30 minutes. We traveled with a baby so they provided us with a crib.

When we arrived the very kind gentleman on reception was so friendly. He asked us what brought us from the UK to Austin and we told him we were on our honeymoon. He upgraded us to a suite for no extra cost which completely overwhelmed us. We were so shocked at his generosity. The room was AMAZING!! Hands down the best hotel we stayed at for our 2 week road trip. Cannot thank you enough for what you did for us. We really appreciated it!

Staff helped us with anything we needed last minute. Pool was smaller than expected but my group of friends still really enjoyed it. In and out all day until 3am and it always felt safe!! Valet staff outside very nice too, and when i didn’t feel safe i would just stand by them. Rooms very nice!

Location, pool, spacious rooms.

This is the second time I have stayed here in the last three years. The customer service seems to have improved. Also, the keys and room were fully prepared for my arrival this time.